How to Connect Your Google Workspace Account to Outboundry

Important: Outboundry supports Google Workspace accounts only. Personal Gmail accounts ending in @gmail.com are not supported.

If your organisation uses Google Workspace, your Google Workspace administrator must first approve Outboundry before you can connect your email account.

Before you start

To connect your email account to Outboundry:

• You must have a Google Workspace email account, such as [email protected].

• Your Google Workspace administrator must configure and approve Outboundry.

• You must have access to the Google account you want to connect.

If you're not a Google Workspace administrator, share the "For Google Workspace Administrators" section below with your administrator.

For Google Workspace Administrators

Before your team members can connect their Google Workspace accounts to Outboundry, you need to allow Outboundry in your organization's Google Admin Console.

Step 1: Open Google Admin Console

Sign in to your Google Workspace Admin Console.

Open Google Admin Console

Note: You need the appropriate administrator permissions to manage third-party app access.

Step 2: Go to API Controls

From the Admin Console, navigate to:

Security → Access and data control → API controls

Step 3: Open Manage App Access

Under App access control, click:

Manage App Access

Step 4: Configure a new app

Click:

Configure new app

Step 5: Find Outboundry

Select:

OAuth App Name or Client ID

Search for Outboundry using the Client ID provided below:

Outboundry Client ID:
585219549068-7lktp6oqu8iolnoptu8ror847raqqkh2.apps.googleusercontent.com

Select Outboundry from the search results and click Select.

Can't find Outboundry? Make sure you're searching using the correct Client ID and that you're using an administrator account with the required permissions.

Step 6: Select which users can access Outboundry

Choose the users or organisational units that should be allowed to connect their Google Workspace accounts to Outboundry.

If you want all users in your organisation to be able to connect their accounts, select All users.

Alternatively, you can restrict access to specific organisational units.

Click Continue.

Step 7: Choose Trusted access

Under the app access settings, select:

Trusted

This allows users in the selected organisational units to authorise Outboundry to access the required Google Workspace data.

Click Continue.

Step 8: Complete the configuration

Review your settings and click Configure to save the changes.

Outboundry is now approved for the selected Google Workspace users.

Note: Google Workspace may take some time to apply changes. If a user immediately encounters an access error after the configuration, wait a few minutes and try again.

For Google Workspace Users

Once your administrator has approved Outboundry, you can connect your Google Workspace email account.

Step 1: Open Outboundry

Log in to your Outboundry account and go to your Email Accounts tab.

Step 2: Connect your email account

Click:

Add Email Account

Then select:

Google

Step 3: Continue with Google

Click:

Continue with Google

Step 4: Select your Google Workspace account

Select the Google Workspace account you want to connect to Outboundry.

For example:

[email protected]

Note: Personal Gmail accounts (@gmail.com) are not supported.

If you don't see your work account, make sure you're signed in to the correct Google Workspace account in your browser.

Step 5: Authorise Outboundry

Google will show you the permissions requested by Outboundry.

Review the permissions and click Allow to authorise the connection.

Your Google Workspace account will then be connected to Outboundry.

Step 6: You're all set

Once the connection is successful, your Google Workspace mailbox will appear in Outboundry.

You can now use the connected mailbox for your Outboundry campaigns and supported email features.

Troubleshooting

"Access blocked" or "This app is blocked"

This usually means Outboundry has not yet been approved by your Google Workspace administrator.

Ask your administrator to complete the Google Workspace Administrator Setup above.

If your administrator has already configured Outboundry, wait a few minutes and try connecting again.

Outboundry doesn't appear in Google Admin Console

Make sure your administrator:

• Selects OAuth App Name or Client ID

• Uses the correct Outboundry Client ID

• Is signed in with an account that has the required Google Workspace admin permissions

If Outboundry still doesn't appear, contact Outboundry Support.

I don't see my Google Workspace account

Make sure you're signed in to the correct work Google account.

Outboundry does not support personal Gmail accounts ending in @gmail.com.

For example:

Account

Supported?

Google says I don't have permission to authorise Outboundry

Your organization's Google Workspace administrator may have restricted third-party applications.

Ask your administrator to verify that Outboundry is configured as a Trusted app for your account or organisational unit.

Frequently Asked Questions

Can I connect my personal Gmail account?

No. Outboundry only supports Google Workspace accounts. Personal Gmail accounts ending in @gmail.com cannot be connected.

Does my administrator need to approve Outboundry for every user?

No. The administrator can configure Outboundry for the entire organisation or selected organisational units. Once approved, users within the allowed scope can connect their individual Google Workspace accounts.

Does Outboundry get my Google password?

No. Outboundry uses Google's OAuth authentication. Your Google password is never shared with Outboundry.

Can I connect multiple Google Workspace accounts?

Yes, subject to your Outboundry account's mailbox limits and your organization's Google Workspace policies.